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Optima Legal retains CSA Collector Accreditation Initiative status for fifth year running

February 2016

Optima Legal retains CSA Collector Accreditation Initiative status for fifth year running

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Optima Legal’s Litigation and Recoveries Department, based in Leeds have successfully retained the CAI ‘Company Accreditation’ status for the fifth year running. 

Benchmarked against the highest industry standards and awarded by professional trade body the Credit Services Association (CSA), the Collection Accreditation Initiative (CAI) demonstrates the continuous professional standard of our litigation and recoveries team members and organisation. 

The CAI is an online test designed to assess knowledge and scope of understanding regarding sector compliance.  The test encompasses individual awareness of relevant Regulatory Guidance and the Legislative Framework. 

The CSA is the only national association in the UK for companies active in the debt collection and purchase industry and has a history dating back to 1902. 

Iola Sanger, Litigation and Recoveries Operations Manager comments “All of our litigation and recoveries staff have taken and successfully completed the CAI assessment, demonstrating our on-going commitment to this standard and to maintaining the highest levels of compliance in this area.”  

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